Pros
Black Box has recognized a need to focus efforts where it matters. These efforts include gauging employee satisfaction, a plan to correct areas of dissatisfaction, comprehensive benefit offerings for the whole company, and outside consultants to better our processes so we may serve our customers efficiently and consistently. Black Box has encompassing technology solutions to offer which leads to a sense of self-satisfaction through customer happiness. Time-off is competitive, work-life balance is good. Career paths aren't inherently easy to find, but if you work hard and take initiative doors will open. Good people prosper here. Relationships inside departments are strong.
Kontras
Internally, many are afraid to challenge the status quo. Just because something has always been done, doesn't mean it should be done. Things should be done right on principle. Leadership understands this, but doesn't always communicate it (at all levels). Accountability at the management level can be lacking at times. Some (not all!) management is left to their discretion which works against the company objectives of aligning process. New medical benefit coverage makes it harder on families. There is little to no equity in compensation as it stands, but this is one of the initiatives leadership is committed to correcting. Team building and activities are almost non-existent at the office level. Cross-functional relationships are sometimes strained because others can't see big picture objectives.