Pros
Paid weekly. Not a bad health/dental plan.
Kontras
Where to begin? Lack of ANY formal management training at the senior management level. It is assumed that once you are promoted to Lead, that you will be able to function adequately in upper management. Simple tasks, such as scheduling, seem to be beyond the capabilities of several of the GSMs (not surprising since the average age of the GSMs is about 25). The environment used to be quite nice; however, now it is one of fear and poor morale since the arrival of the new GM. Arbitrary decisions by management that is not based upon written Company policies. Poor technical support and resources. Management puts on the appearance of "listening" to its associates, but only about trivial matters like replacing microwaves, not about real issues concerning the store and its personnel or customers. Poor acknowledgement of associates performance.