Overloaded with calls - Participant Services Representative bei Ascensus: Mitarbeiterbewertung

2,0
31. März 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits and decent pay

Kontras

Not enough employees to help out with the calls Breaks are too short Sometimes you had to figure it out on your own to resolve customers requests bc managers wouldn’t answer

Mehr Bewertungen zu Ascensus entdecken

5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits and opportunities for career growth

Kontras

No cons I can see as of right now

1,0
1. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Generous PTO if you lasted five or more years.

Kontras

Everything else. Poor management, plays favorites, rewards people who play the game and then expect people passed-over for promotions to train their new bosses. Artificially inflate metric standards so it is impossible to get a max raise because it is physically impossible to meet the goals (partly company-wide so not even possible to control with personal hard work).

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