Stessful work environment - Participant Services Representative bei Ascensus: Mitarbeiterbewertung

2,0
31. Aug. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

The onboarding process was fairly easy. A good amount of studying may be needed depending on department. Work remote, benefits are pretty good.

Kontras

new policies will just be forced through, to the determent of both the employee's mental health and connivence. you will not get time between calls. It will be call after call and you are expected to do other side work while working the calls.

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5,0
23. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits and opportunities for career growth

Kontras

No cons I can see as of right now

5,0
3. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent manager and team with streamlined processes. Benefits are greater than what I have seen in a majority of other businesses. The IT team generally moves very quick to resolve issues. HR/Hiring team was very quick and informative.

Kontras

Only have two monitors when three would offer more efficiency. Although many tasks have SOPs and guides, some guides might not be updated (IE I found a guide that had the incorrect naming convention for a file). Any study materials needed to obtain relevant professional credentials are not covered by Ascensus. Obtaining relevant professional credentials also does not provide you with any bonus. You must wait a minimum of 12 months in your current position before wanting to change/pursue other job opportunities at Ascensus. The career ladder, at least in the Compliance team, seems rather narrow and limited.

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