Work from home but pressure to move back into office - Call Center Customer Service Representative bei Armstrong Group: Mitarbeiterbewertung

3,0
18. Juli 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Ability to work in multiple departments early on. Internet, cable, and phone services for free. Tuition assistant or discount. Some options to work from home (but prefer to work from the office) Great healthcare benefits.

Kontras

No match on 401k Always busy in the call center Management micro manages too much. Not enough co workers for work load. Evening shift has to stay late if busy, but morning shift has more free time. Evening shifts have difficult time taking off. Company purposely limits time off time, making it hard to use paid time off. Doesn't promote employees within for higher level positions.

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Reaktion von Armstrong Group
1y
Thank you for your feedback. We appreciate you taking the time to share your experiences and insights. We will share your sentiments with the Armstrong HR and management teams.

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5,0
7. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great people, autonomy to work on projects

Kontras

PTO time is too limited I think

2,0
3. Juli 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Friendly people to work with Good benefits Decent communication

Kontras

Not open to new ideas Will fire you with no notice or warning Seems to only keep people who fit their mold of what they're looking for- those who think differently usually get cast out Very homogenous employee demographics Terrible work/life balance, no time cards, potential time theft

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