Toxic positivity - Sales bei Angi: Mitarbeiterbewertung

1,0
29. Jän. 2022
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

They try to provide an environment where you can have fun, like play table games during breaks. Free sodas all day.

Kontras

Toxic positivity is the theme. Everyone is highly stressed (you see it on people who are losing hair, look like they havenʻt slept, are slamming whatever they can into their system to get through each day) but smiling and faking it because that is the culture. Turn over is high. Trainers will outright tell you to lie to the customer but managers will pretend that is not allowed and make a big deal about it when it comes out that you refuse to lie and were told to by trainers. Managers brag about ripping off customers and they teach you to try to fast talk and get people to buy on impulse rather than making a good business decision. Nothing matters except getting that next sale. You will make more than 300 calls per day to stay on payroll which is not that big of a deal if you can stomach being blasted with excessively loud music by your team lead (their attempt at keeping up the energy) and listening to your manager boast about how much money he lost at the poker tables the night before, which customer he screwed over that one time he made that big sale heʻs so proud of making when he was in your position, smoke incessantly, gluttonize McDonalds all week long and provide it for the team thinking it is an incentive for you to perform better and laugh about how drunk everyone there gets at night to deal with the stress of coming back each day to do it all over again. It is a very unhealthy environment. You will work hard because you need a job and you know you are capable, you will resolve to maintain your honesty and integrity even though they try to twist you up, you will make sales that your manager openly celebrates before they are finalized making it look like everyone is making huge successes every day but almost all of those sales fall through because the few customers willing to buy cannot pass credit or get cold feet. Then you will get aggressively cornered by your manager who is nice in front of everyone but turns nasty behind closed doors because he is not making enough money off of you and does not know how to be a good manager so he tries the bully route, just like he does on the phone with customers. You will be embarrassed to put Angi on your resume after finding out what is really going on there. Be proud of yourself for walking away from something that is below you and that will never be what they sell you on when you go in for the interview. Hint - if someone has to hard sell you on working some where, that is a huge red flag. RUN!

avatar
Reaktion von Angi
4y
Thank you for leaving a review. We are sorry to hear that you did not have an ideal experience while employed on our Sales team. Our sales representatives are integral to our growth so we can provide homeowners with a platform that fulfills most home needs and an avenue for local service providers to thrive. We recognize with any form of sales, that some calls will go better than others. While we have lofty sales goals, we extend opportunities for increased learning through training and guidance from team members who listen in on calls. We value feedback about management and our culture and encourage anyone who has concerns with how certain leaders personally conduct themselves or motivate teams to reach out to HR directly. While retention is an important factor in signing on new partners, and sales don't always close, we offer uncapped commission which allows for unlimited earning potential. Thank you again for your review and we wish you the best on your next endeavor. - Tom Cheatham, SVP Sales Strategy

Mehr Bewertungen zu Angi entdecken

5,0
28. Apr. 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Kontras

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2,0
29. Mai 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Kontras

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
avatar
Reaktion von Angi
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle