Very Different Experiences Depending On Team - Operations bei Angi: Mitarbeiterbewertung

3,0
7. Jän. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Team events. You're encouraged to get to know the people you work with, even if you are not part of the same business team. The company itself experienced an enormous amount of growth which felt exciting to be a part of. The meals and snacks are appreciated--even if it is just a way to keep you in the office working. Depending on which team you work with and who your supervisor is, you may find yourself working with someone who would provide you many opportunities to learn. There are several really great middle managers and the ceo is friendly while serious and brilliant.

Kontras

I'm sure the company and management has advanced and changed some of their policies since I ended my employment there, but a few of the things I disliked that ultimately led me to seek other employment centered around the internal culture. I had fun getting to know coworkers at happy hour events, but there was a heavy drinking culture. There were expectations to be available near round the clock. There were evident office politics and a hierarchy based on favoritism. I did not work within customer experience, but the hierarchy consistently put customer service associates down when they were some of the hardest working and highest contributing members to the company, which was at times hard to witness. I'll never forget having a conversation where I learned how little they made but yet how much was expected of them. While most of the company can enjoy and afford to take time off for vacationing, that was not a reality for CX. Finally, the lack of clear advancement and learning opportunities outside of favoritism was an issue I knew I did not want to attempt to ride out.

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Reaktion von Angi
7y
Thank you for taking the time to provide us with feedback. We are continuously working to cultivate an open, transparent, and results driven environment (“Data Beats Opinion!”) where everyone has the potential to develop personally, professionally, and deliver real impact to the platform. And we are always looking for ways to ensure that folks are bringing their whole selves to work ("Enjoy the Journey!"), where they feel valued, are treated fairly and with respect, and maintain a healthy work-life balance. It is regrettable that this was not your experience here. If you are open to it, please feel free to provide further feedback to me directly on ways we can improve. Thank you, Mike Wanderer SVP, People Operations

Mehr Bewertungen zu Angi entdecken

5,0
28. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

1. The work is mostly interesting and challenging. 2. My team is pretty awesome. I'm very lucky and grateful to have ans engineering manager that really takes an interest in the well being of our team, but still strives to make a strong impact in the company. Everyone on my team is very supportive and willing to jump into solving a problem at a moments notice. There are no egos on my team. 3. The work from home policy is fantastic. I get to save commuting money, but I never feel "alone". We have daily standups and ad-hoc meetings, so we collaborate frequently. 4. There is some opportunity to learn new technology, though I would prefer if it were more often. 5. Management seems pretty transparent and honest with the company. I never feel like the C-suite is hiding anything. We have regular "all-hands" meetings where they discuss the state of the company, our success and failures, where we are going as a company and how to get there. I really like that communication and honesty. 6. Angi is regularly asking for feedback to improve itself. That is wonderful, and rare. I've worked at previous companies that never did anything like this, and it showed. I'm very glad that Angi is always striving to be a great place to work. 7. Angi is serious about clearly documenting our work. Whether that's holding RFC meetings, writing spike docs, or just building simple information docs in confluence. 8. Angi has onsites where employees can travel to meet in person. I've been to a couple and they are great. Would love for this to happen more often. I sometimes here they plan twice a year, but that doesn't always happen.

Kontras

1. Angi has a lot of outdated code and systems, decades worth. This causes some serious issues with the products, and makes working with them significantly harder than it needs to be. Luckily, management is aware and has initiatives in place to migrate off these legacy systems. Just a matter of when. 2. Like many companies these days, Angi is trying to use AI more in daily work life. This has pros and cons. So far, I have not seen the benefit of it, hence I'm posting in the "cons" section. I think there is a general lack of knowledge on how to use it. 3. Lately there has been a push to "move faster", especially now with the adoption of AI tools. I have seen teams making some poor choices, resulting in costly mistakes. I would love to return (at least a little) to a slower, more thoughful approach. A "measure twice, cut once" approach, not "ship now, fix later".

2,0
29. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The culture is generally positive, and leadership is accessible. Management is willing to meet with employees and listen to concerns. There are talented people throughout the organization, and the work can be rewarding if you enjoy sales and helping businesses grow.

Kontras

The biggest challenge is the compensation structure. The company promotes uncapped commissions, but many employees feel earnings are effectively controlled through continually increasing quotas and changing performance targets. Revenue and nominal goals are adjusted so frequently that it can feel like the finish line is always moving. What's particularly frustrating is that the majority of the sales team often struggles to reach 100% of quota, yet goals continue to rise. This creates the perception that compensation expense is being managed through quota increases rather than by allowing top performers to fully benefit from the revenue they generate. Over time, this can discourage high achievers. Employees who consistently perform well are often expected to deliver significantly more results each year just to maintain the same level of compensation. When exceptional performance is met with ever-increasing targets instead of proportionally increasing rewards, motivation suffers.

2
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Reaktion von Angi
3w
Thank you for taking the time to leave a review. We are glad to hear that you find management accessible and enjoy working alongside the talented individuals across our team. We also hear your concerns regarding our compensation structure and quota adjustments. Our goal is always to balance company growth with fair, motivating, and rewarding compensation for our sales team. Your point about the importance of consistency and transparency in goal-setting is well-taken. Thank you again for helping us identify areas where we can improve.
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