High risk employment - Mitarbeiter (anonym) bei Amscot Financial: Mitarbeiterbewertung

1,0
24. Juli 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

The only real incentive is pay (through overtime only, which is hard to avoid and excessive).

Kontras

The primary issue with amscot is its constant struggle in its staffing to volume ratios. It’s always been bad over the years and has gotten so severe that it basically forced me into resignation (quitting). I have been in the workforce for roughly 18 years, and I’ve never witnessed a company this dysfunctional in my life. This issue has shifted full control to associates to the point where general branch operations have become chaotic and toxic. Another big one is the fact that you don’t get guaranteed raises for getting promoted.. I’ve spoken to several associates who experienced the same thing. Keeping negligent associates has taken priority at the expense of the company’s policies and procedures. In addition, the majority of the senior staff resigned in my area, which has created issues as simple as no one being able to identify how to shut the alarm off. The general day to day tasks involve everything with managing very high volume cash, hence the title high risk employment (always one step away from making a big problem for yourself). There is a count back box to assist your counting but it is not always used and is not available for other tasks with large cash, especially since most associates do not adhere to cash transfer procedures. If you currently aren’t experiencing any issues in your branch, this can change dramatically when you lose just one person. The company stated schedules must be posted 2-3 weeks in advance, however, the schedule was literally changing on a daily basis. Employee morale was very low due to lack of control and management.. associates became hostile and when written up numerous times, no actions were taken. Overall, the risk associated with working at amscot is by no means worth it unless you are on the verge of becoming homeless or desperate to get short term (6 months) financial service experience. I have worked in several branches and if you’re not dealing with associate misconduct/laziness, you’re dealing with staffing issues or both.

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Reaktion von Amscot Financial
11mo
Thank you for taking the time to share your experience. While we're always open to feedback that helps us improve, it's important to address some of the concerns you've raised. First and foremost, we’re genuinely sorry to hear that your 10 years with us did not meet your expectations. However, many of the statements presented do not reflect the company’s practices or the experiences of the broader team. • Staffing and Operations: Like many companies in high-volume environments, we continuously monitor staffing needs and adjust accordingly. We recognize staffing challenges can happen and have established systems, including floater positions and cross-branch support, to mitigate those concerns. We also encourage open communication with leadership when support is needed. • Promotions and Compensation: Promotions at Amscot are tied to a combination of performance, readiness, and business needs, and pay increases for promotions are given. • Policy and Procedure Enforcement: We take policy adherence seriously. Allegations of misconduct or procedure violations are investigated thoroughly and addressed accordingly. We also hold all associates to the same standards, regardless of position. • Scheduling Practices: Our policy requires schedules to be posted in advance to give employees predictability. When unexpected changes occur, managers are expected to communicate clearly and professionally with their teams. If schedules were changing daily without appropriate reason or notice, that would be a violation of our expectations. • Work Environment and Morale: We strive to maintain a respectful, supportive workplace. If any associate feels unsafe, unsupported, or overlooked, we encourage them to bring their concerns to HR or senior leadership directly—something we emphasize during training and throughout employment. While this review paints a very negative picture, it’s important to note that we have many dedicated team members who find value, growth, and long-term careers at Amscot. We remain committed to building a positive work environment, supporting our teams, and continuously improving where needed. We wish you the best in your future endeavors and thank you again for your past contributions!

Mehr Bewertungen zu Amscot Financial entdecken

5,0
26. Sep. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

amscot culture is very great. they support you a lot.

Kontras

i do not really have nothing negative to say except the pay is low

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Reaktion von Amscot Financial
9mo
Thank you for sharing your feedback — we truly appreciate you taking the time to highlight the positive aspects of our culture and the support you’ve experienced. Creating an environment where our team feels valued and supported is a top priority for us. We also recognize your comments about compensation. While we continually strive to provide a competitive and rewarding package, we know there’s always room to grow. Your input helps us as we evaluate how we can continue improving in this area. Thanks again for your honest review and for being a valued part of the team.
3,0
13. Dez. 2025
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I personally, after years of serving tables and bartending, find the job and the environment much easier on me mentally to work in. Work is repetitive, same transactions all day and I like consistency and being able to slightly go into “auto pilot” comfortably when I feel like I need to. Training was awesome, I’m so used to getting thrown to the wolves at a new job, and having a full week of training and learning before being in the branch was awesome, however there’s still not 3 training centers in the state, so you may have to commute every day for 5 days. MY branch, personally, is full of amazing coworkers who make coming to work not so bad.

Kontras

THE PAY. Especially when you consider the responsibility to carry with compliance and high amount of money. The pay is SAD. The pay needs to be more. And they push people to promote to leadership, but for what??? A 25 cent an hour raise with LOADS more responsibility? It doesn’t make sense. The only people who make decent money are overnight leaders. Even the branch leaders are making petty money. Also they use out-dated “paid vacation” instead of giving PTO. You get ONE week after AN ENTIRE YEAR with the company. And they don’t even approve your unpaid time off requests that easily… I’m someone who’s use to taking a week off like 4 times a year, and I don’t care whether it’s paid or not, but I feel like I can’t do that anymore and it’s driving factor that could lead to my separation from the company.

1
avatar
Reaktion von Amscot Financial
6mo
Thank you for your honest feedback. We’re glad to hear that the training process and your coworkers have made a positive impact on your experience here. Regarding your concerns about pay, we understand your frustration. It’s important to us that our compensation is competitive and fair. While you may think that our base pay may not always reflect the responsibility of each role, promotions typically come with a significant pay increase, and we aim to ensure that employees are rewarded for their growth and leadership development. We know time off is essential, which is why employees do not have to have any PTO in order to take time off, we grant many unpaid time off requests throughout the year. Thank you again for sharing your thoughts. Your feedback is valuable as we work to make this an even better place to work. We appreciate your continued dedication to the team!
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