Pros
Used to be a great place to work, collaborate and innovate. A few years back, Altitude Software was indeed a leader when it comes to providing comprehensive and powerful technologies for contact centres. A lot of talented and capable people still work here.
Kontras
For a few years now the company has been going through what some call a “restructuring phase”. Unfortunately the process is chaotic and mismanaged to the point where employees can no longer perform effectively. Departments are isolated and teams split up with little or no way of interacting or collaborating. The company has no meaningful career evolution paths or internal training programs. Focus is put entirely on revenue, reducing everything and anyone to a number in someone’s excel sheet. A lot of talented people have already left the company and many more are on the way out.