Pros
Relatively stress free (lets face it, its not hard to put food on a shelf), easy money, very flexible which allows university students like myself to work in a store at home and at uni, some really nice, hardworking people work for the company.
Kontras
'Them and us' culture with management reminds me of being of secondary school pupil, adults are treated with more respect that teenagers and students who dont work full time and who are younger than management, working in retail can mean early starts (which i prefer but some people clearly do not), pay is lower than some competitors, restructuring will make career progression harder for those who wish to make big break within the company, management have got rid of canteens which offer good cheap food for all staff. This is bad considering many of the staff are on a low income, jobs have been lost and its a clear gimmick to help boost sales as staff will have no option but to purchase food from the shop floor. Some idiots work for the company (i.e. people who dont show up, are late every shift and dont work as hard as others etc.) like in any organisation, however managers have little room to manoeuvre in the way of disciplining and sacking staff that clearly take liberties.