Management is truly out of touch with what is going on. - Mitarbeiter (anonym) bei APSM Systems: Mitarbeiterbewertung

Management's philosophy on 'improvement' is to 'work faster', 'make more calls' and 'work longer'. Contrary to posted ISO9000 statements, the organization is definitely not oriented towards continuous improvement or embracing new methods. Pretty much an old boy network in a small family sheet metal business passed on through the family. If you tell management their ideas are great, regardless of what they are, you might do well.