Toxic - Customer Service Representative (CSR) bei ADT: Mitarbeiterbewertung

2,0
25. Juni 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Set schedule to go by ahead of time.

Kontras

Screamed at by customers every hour Management canceling the customer for service or install and not telling the customer. Nasty co workers.

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5,0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

great opportunities for appointments to see

Kontras

travel around the entire state

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Kontras

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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