ADT appears to have been successful by default - Residential Sales Representative bei ADT: Mitarbeiterbewertung

1,0
19. Juni 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

I worked in Sales. By the time I left there were no perks. I worked there for 5 years and each year they took away more perks, lowered commissions and increased job duties.

Kontras

No communication or cohesion between departments. They all pass the buck. Nobody within, especially managment, takes responsibility or goes the extra mile to help a customer. Customers ultimately suffer by doing business with this company. Billing is 99% sure to be messed up to the point where customers are blowing your phone up at all hours of the night because nobody in ADT will help them. Even the billing department tells customers to call their sales people even when it's billing dept's fault. So incredibly micro-managed.

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5,0
24. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work life balance People Trust

Kontras

Mid pay Highly agile company can create lots of necessary changes

5,0
18. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Kontras

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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