Pros
They have the best customer service and that helps us tutors in dealing with students. The owner has a Ph.D. in chemical physics and used to teach college chemistry, so he knows college academics as well as anyone. Fast-acting administrators help maintain high quality and consistent output. If you are competent, they offer several ways to earn money besides tutoring. If you are competent and devoted, you can get promoted to administration and become part of an extraordinary team.
Ex-employees who complain about the service and its staff are annoyed because they were fired, which means they were not only incompetent but proved they could not do better when given a chance. If you are incompetent and can’t improve, they will get rid of you for sure.
Kontras
None. It is a great company with lots of opportunity for those who deserve it, which explains why it is growing so quickly.