Pros
Vibrant Work Environment: Employees enjoy a dynamic atmosphere with opportunities to engage in student-centered events and programs.
Kontras
Management Criticism: Some employees report management being overly focused on profits, with staff and resident satisfaction sometimes taking a back seat. Lack of support from higher management is a recurring theme. Workload Issues: Certain roles (especially operations and housekeeping) report high workloads, stressful periods, and sometimes being understaffed. Shift Patterns: Long and inconsistent hours (such as night shifts and weekends) are common in frontline positions, which can negatively impact work-life balance. Workplace Turnover: Some reviews mention high staff turnover and lack of job security in specific locations or roles. Pay & Benefits: Average ratings for pay, benefits, and work-life balance; compensation noted as not always reflecting the workload.