Ich habe mich online beworben. Der Vorgang dauerte 4 Wochen. Vorstellungsgespräch absolviert im Mai 2023 bei Progressive Insurance (Tucker, GA)
Vorstellungsgespräch
Like those have stated prior there is a virtual interview consisting of 8 questions and a virtual face-to-face with a Recruiter (the email will say hiring manager but it will be another recruiter). I will post the exact 8 questions from the recorded interview. However, for the virtual be prepared to discuss in STAR format: - what you have learned in customer service and the specific steps to resolve customer issues - a time when a organizational tool failed you Tips: - STAR method (I recommend using ChatGPT for this) - You will have two opportunities to record your answer, use the first attempt to practice and the second as a final. - Use notes!!! Make sticky notes on your laptop for the answers.
Fragen im Vorstellungsgespräch [8]
Frage 1
Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome.
Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. Describe the specific situation, the actions you took, and the outcome of the situation.
Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why
What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result.
Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Ich habe mich online beworben. Vorstellungsgespräch absolviert bei Progressive Insurance
Vorstellungsgespräch
So far the interview process started with an assessment about yourself and how you would fit into the role along with behavioral and situational style questions. On to the Video interview which is where I am currently at in the process.
Fragen im Vorstellungsgespräch [1]
Frage 1
Tell me about a time you dealt with a difficult customer.
Vorstellungsgespräch absolviert bei Progressive Insurance (Schererville, IN)
Vorstellungsgespräch
Video interview followed by zoom meeting.
The video interview you answer I believe 6 questions and you have 2 attempts to complete the questions. The video had me kind of stressed
Vorstellungsgespräch absolviert bei Progressive Insurance (Malvern, PA)
Vorstellungsgespräch
I applied and was sent an email to complete a 30 minute assessment that must be completed within 6 days. I completed the assessment about 2 hours after receiving the email. Within about 30 minutes of completing the assessment I received an email stating I was selected for a short video interview as soon as possible and submissions are reviewed in the order in which they are received. This is how far I am in the process so far.
Fragen im Vorstellungsgespräch [1]
Frage 1
In the assessment they asked more likely style type of questions and behavioral questions. Some parts of the assessment are timed.