I submitted a resume on-line. I received an email asking to set-up a time to conduct a 15-20m phone interview. Based on the questions during the interview, I would say the applicants that made it to phone interview had well-written resumes which documented thoroughly past skills and experiences that could directly be related to the available position. This first interview is completely one-sided, meaning that there is no time granted for your questions about the company. Do not expect to receive any information, general or otherwise, about benefits, hours or salary. It truly is an interview to decide whether or not you make it to the next interview. It really is only a 15-20m call. When the interviewer is done with their questioning, he said, thank you for taking the time to talk with me, we will contact you, either way, after we have completed our first round of interviews. The guy was very nice, very respectful by taking his time to ask and to let you speak without interruption. The questions were pre-planned and the phone call had an agenda which he followed closely. They are very interested in your successes with managing a team.