Arbeitgeberbewertungen für Rackspace | Glassdoor.at

Bewertungen für Rackspace

Aktualisiert am 19. Juli 2018
1.321 Bewertungen

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Joe Eazor
67 Bewertungen

1.321 Mitarbeiter-Bewertungen

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  1. „Great Work Enviroment”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Rackspace gearbeitet

    Pros

    Great people to work with. Good work/life balance

    Kontras

    Management needs to understand and grow the talent they have and allow them to advance.
    Less focus on management meetings and more on growing talent

    Rat an das Management

    There needs to be more oversight when it comes to what managers have in mind for goals and what is best for a team and each member of that team.


  2. Hilfreich (1)

    „A good start!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Data Center Technician in Elk Grove Village, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Data Center Technician in Elk Grove Village, IL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Rackspace gearbeitet (mehr als ein Jahr)

    Pros

    Stepping stone to something great. Tons to learn and plenty of tools to do your job. Working here for 1-2 years feels like attending a school but instead i learned more. If you stay ambitious and willing to learn more, they won't stop you. Great company culture! Lots of folks willing to geek out with you and you don't feel so bad talking about the latest dr. who or something similar.

    Kontras

    If you're the hardest worker in the room, you don't really get rewarded. Furthermore, its disheartening to find the ones that do less get promoted due to "friendly circles".

    Rat an das Management

    Don't be biased, see the talent as it is rather than judging it!

  3. Hilfreich (11)

    „Great, but C-Level is not engaged”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Technical Account Manager in San Antonio, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Technical Account Manager in San Antonio, TX (Vereinigte Staaten von Amerika)
    Empfiehlt
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Rackspace (Über 8 Jahre)

    Pros

    Learning opportunities
    Challenged at all times
    Frontline Rackers are like family
    People truly care, especially our VP of support, genuine, authentic leader

    Kontras

    Substance over flash is no longer a thing - Flash without substance is rewarded
    We have too much leadership and not enough technical rackers to help our customers.

    Too many C-Level, C-Level rarely visits frontline.

    Huge disconnect from C-Level to frontline support

    C-Level is not hungry, they’ve made their millions, not engaged or motivating.
    C-Level has zero empathy or solutions to the challenges frontline Rackers face each day.
    C-Level does not address questions when recently asked, “Why so many leaders and not enough engineers to support our customers?” This was asked in a recent town hall, it was not addressed as it was found insulting to the leaders.

    Leaders in frontline support are often self serving and not truly interested in the success or happiness of their employees.

    Rat an das Management

    Encourage substance over flash
    Keep Justin Brady as the VP of support and model all other leaders after him.
    Require account managers to be technical as well as leaders. Most leaders are not technical and offer no help when there are issues as they only understand excel and KPI reports. This leaves us to fend for ourselves and hope for the best.
    Stop lowering the bar on who we hire. We used to have high standards, now we hire incompetent leaders regularly and account managers who are not effective for our customers.
    Require consistency across the segments - Example, some segments are allowed to WFH, some are not. Yet, roles are the same. We have hundreds of remote Rackers, so the theory behind the limitations remains a mystery and is never explained by leadership.

    Encourage a work life balance. Encourage leaders to encourage employees a work life balance. We burn out quickly on the frontline.

    Ask yourselves with the amount of leadership in place why we continue to face the same issues and challenges we have for over 5 years. How many leaders does it take to change a lightbulb? Too many at Rackspace. Take the money we pay these leaders we truly don’t need and hire NetSec, Storage, Virt engineers. Our customers would be happy, our NPS scores would rise (customers will recommend us) We will grow faster and have happy customers and happy Rackers.


  4. „Seams like a stepping stone kind of company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Linux Systems Administrator in San Antonio, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Linux Systems Administrator in San Antonio, TX (Vereinigte Staaten von Amerika)
    Empfiehlt
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Rackspace (Über 3 Jahre)

    Pros

    Great Learning opportunities
    Many of the skills you aquire are outside job description which will make you more marketable
    Awesome people to work with

    Kontras

    Horrible Leadership
    Nonexistent standardization
    Little investment in support tools
    Core systems are a joke
    Compensation is a bit lacking

    Rat an das Management

    Invest more time and money automating how the company actually makes money and less time automating micromanagement of the few good employees you have left.


  5. „Great people and work environment”

    StarStarStarStarStar
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Hayes, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Hayes, England (Vereinigtes Königreich)

    Ich arbeite in Vollzeit bei Rackspace (Über 5 Jahre)

    Pros

    People are amazing here, culture really exists not just a marketing material.

    Kontras

    Systems & Tools could be improved


  6. „AWS Engineer”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt

    Ich arbeite in Vollzeit bei Rackspace

    Pros

    People and the company culture

    Kontras

    no cons at the moment


  7. Hilfreich (4)

    „Transformed into just another beauractic corporation.”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Software Engineer in San Antonio, TX (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Software Engineer in San Antonio, TX (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Rackspace (mehr als ein Jahr)

    Pros

    -Free credit on their public cloud
    -Many people are pretty awesome

    Kontras

    -Too much middle management
    -No clear direction
    -always reactive/fire fighting mode
    -No innovation
    -No investment in serious software engineering
    -Everyone is overwhelmed
    -Managers promoted due to attrition and not because they are good at it
    -The buyout has completely changed the company culture and an entire tier of employees

    Rat an das Management

    -Trust the professionals that you hired
    -Quit changing direction so often
    -Invest in your employees again
    -Quit burning everyone out
    -Reduce the amount of middle management

  8. „Good Company but more suitable for oracle db/erp people”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in San Antonio, TX (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in San Antonio, TX (Vereinigte Staaten von Amerika)

    Ich habe in Vollzeit bei Rackspace gearbeitet (mehr als ein Jahr)

    Pros

    Work form home
    Good Package and Increments

    Kontras

    Can not mess up with management


  9. Hilfreich (1)

    „Oracle Business System Analyst”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Oracle Business Systems Analyst in Gurgaon, Haryana (Indien)
    Akt. Mitarbeiter - Oracle Business Systems Analyst in Gurgaon, Haryana (Indien)
    Empfiehlt
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Rackspace (Weniger als ein Jahr)

    Pros

    Total Work from Home, Cool Culture, Good Salary.

    Kontras

    No Cons as per my understanding.

    Antwort von Rackspace

    2. Jul 2018 – Global Talent Brand Manager

    Thank you, Racker!


  10. „IT”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Rackspace

    Pros

    Great place to work, good people

    Kontras

    Uneasiness of whats to come however it is exciting

    Antwort von Rackspace

    2. Jul 2018 – Employee Experience Analyst

    Thank you for your feedback!


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