Arbeitgeberbewertungen für Gogo | Glassdoor.at

Bewertungen für Gogo

Aktualisiert am 29. April 2018
122 Bewertungen

Filter

Filter

VollzeitTeilzeit

2,9
StarStarStarStarStar
BewertungstrendsBewertungstrends
Würden einem Freund empfehlen
Befürworten Geschäftsführer
(kein Bild)
Oakleigh Thorne
1 Bewertung

122 Mitarbeiter-Bewertungen

Sortieren: BeliebtheitSterneDatum

  1. Hilfreich (11)

    „Proceed With Caution”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet (Über 3 Jahre)

    Pros

    Great benefits. They comp your time if (and when) you work after business hours. They invest in your education/training. Great location downtown. If they can make the company profitable again, it can be great again.

    Kontras

    "Unlimited time off" is a scam. You are expected to be available 24/7 depending on your department. Constant re-organizations. Too much overhead (your job could be somebody else's next quarter). Lots of wasted time and money on projects that never come to fruition.

    Rat an das Management

    I don't think it matters at this point. My advice to current and future employees is to learn what you can, do your work, and keep an eye on the door just in case.

    Antwort von Gogo

    1. Mai 2018 – SVP, HR

    First, I’d like to thank you for your 3+ years of service to help build our organization, as well as taking the time to write your review. Discretionary time off ( or “DTO”) was added to our benefits... Mehr


  2. Hilfreich (16)

    „Dev”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Dev in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Dev in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet (Weniger als ein Jahr)

    Pros

    Location in the city is close to all transportation.
    Flexible hours, unlimited PTO.
    Some cool technology

    Kontras

    Several departments working on the same thing, and they have their own Team lead and their own idea and their own way / sweet talk to their VPs. Those who so call become team lead really don't have any ability to work with their own team. They got team lead because they are in GOGO for x amount of years and they consider themselves as a Sr. Apart from does gogo really secure place? No matter how smart/hard you work and deliver on time, you won't get any means any recognization, your team lead will take all credit. Work condition is really toxic. Few departments on TechFloor's Manager / Team lead needs to go out of gogo and try to find a new job and see what happen. Gogo already lost best tech people, and their Manager / Team Lead know why, but they won't talk.

    Rat an das Management

    Please work directly with employees and not with their Manager / Team Leads. Allow them to speak, and how they feel about their Team Lead / Manager. Take proper action based on review.

  3. Hilfreich (5)

    „A year in review as a software engineer at Gogo”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Gogo (mehr als ein Jahr)

    Pros

    - Senior leadership has acknowledged the lack of process and is currently implementing a development process centered around SAFe methodology.
    - Compensation package is actually great for the most part; The benefits are top notch on paper.
    - The occasional pizza lunch and cultural events are nice, and the occasional surprise half days are a plus.
    - Talented, dedicated people work here
    - Opportunity is high with the current market share belonging to Gogo
    - The devops toolchain is actually quite nice; their support has been appreciated.
    - There are dedicated QE/QA engineers, If given the right opportunity, most of them could be full on software engineers here or elsewhere.
    - We have the potential to hire great talent with industry recognition of Gogo.
    - Flexible hours, I have never been hounded about needing to work remotely a couple days a week at most. I come in during a reasonable hour and leave when my work is done. DTO policy is probably team specific but fair expectations have been set. No one seems to actively abuse remote work or DTO policy.
    - The standard equipment issued to engineers is pretty up to date. I would prefer a windows machine but new macbook pros are standard issue it seems for new software engineer hires unless otherwise specified. You can easily get new equipment day of from IT.

    Kontras

    - Lack of defined development process leads to too many frustrations to count
    - Poor team management. There have been some senior staffing changes, it is unseen currently as to how those changes will affect us at a individual level.
    - Oftentimes unable to get group participation on meetings (especially from those who are traditionally busy)
    - Overall poor internal team communication with external teams being overall disconnected from one another
    - Needlessly aggressive and arbitrary deadlines followed by no acknowledgement on completion. (This is a symptom of lack of process)
    - My opinion feels vastly undervalued. I feel often when I express my opinion, it's greeted with an explanation as to why i'm wrong, leaving me feeling as though my opinion wasn't even considered. The responses often times feel under informed and over simplified.
    - I feel somewhat alone despite a large team around me. Most people are unfortunately too focused on their task at hand to engage in other issues including team building.
    - I don't feel I have time for company tasks such as "required" performance reviews let alone no time for socializing in lounge, etc. I feel that I can't take DTO as when I leave work I feel I am constantly playing catch up when I return leaving me behind.
    - For a while, I would rarely interact with management given their limited availability. This lead to me feeling like I'm not a priority and rather a nuisance. They have recently improved but this is a trend I have noticed across many glassdoor reviews. Point being, don't expect your manager to hold your hand through these processes.
    - Meeting schedules are hard for a lot of people here. If a meeting is scheduled for 10:30, it often times doesn't start until 10 minutes later. Frequently time is spent waiting for "key" people to show up.
    - Some people don't actually read what I say in slack, jira, wiki, or email conversations. I find that I will take the time to explicitly write a problem I am having in detail and oftentimes the response I get back shows no indication they have even read the problem. The response is typically rather something to pacify my concern until ultimately I figure it out alone.
    - Stand ups currently carry little value. They are used currently to allow people to quickly spew out what they are working on rather than taking the time to try and collaborate together. Some members hijack meetings with multiple minute updates really that should be had as a sidebar conversation outside of standup. Leads to people just spouting status updates as quickly as possible and everyone zoning out.
    - Certain team members require being spoon fed information to succeed. If there is documentation readily available, instead of going there first, some of the team ask questions that would be front in center of the documentation.
    - Most work requests follow no process. I could be working on something thats "high priority" today and the next day its the "lowest priority". There is little direction from a product road mapping perspective. Any given day, I don't know what my priority should be. We have a sprint plan and that is thrown out the window for whatever production issue is on fire, and whatever priority is that day.
    - Remote work is not supported well through process. Oftentimes leaves remote employee left feeling secondary and under valued. There have been steps to improve but ultimately its likely dependent by team.
    - I often times do not receive direct feedback unless it is negative. Prop points was implemented as a way to combat this however its underutilized in certain departments and teams.
    - Oftentimes I feel I put in more effort than what I get back in return.
    - The pace that's expected to complete tasks doesn't allow for proper process including documentation, testing, design discussion, etc. Simply put, its go as fast as you can until burnout, then rinse and repeat. Each day is a reflection of what your manager wants, not what has been previously discussed in sprint planning (almost non existent)
    - Communication is often times forced to be face to face. For instance I emailed HR business partner about a transfer, never received a reply. Point being, don't expect HR or many teams for that matter to jump through hoops to help unless you physically go there to discuss your problems face to face.
    - We don't embrace failure but rather make it scary. a lot of people seem on edge.
    - The teams seem to mesh well when given defined goals, I just feel there is littler organization as to how teams interact.
    - Changes to my respective project are often times not communicated. I'll find changes to the codebase I'm supposed to be working on changed sometimes by team members without any explanation behind them. Each instance I need to go out of my way to track down why the change was made, in short its frustrating and likely due to poor team communication.
    - Rarely get to design, or implement new functionality. I feel a majority of my role has consisted of writing documentation, tests, and organizing the project as a project manager / software lead. Your role coming in may vary from what you interviewed or were hired to do.
    - Almost no on the job training. I picked up the tools and process over time, but not as a reflection of managements help.
    - Did I mention employee turnover? Some people I work with are working on code that is almost comically under documented and supported.
    - I don't feel I have ever felt good about how people communicate internally here. It feels like they do not share the same goals and bicker internally.
    - Slight understanding barrier; Gogo is quite a cultural melting pot, this is ultimately a good thing however it does have its challenges. Occasionally I have had a hard understanding some thicker accents. I admittedly zone out during this time as I simply can't comprehend anything being said.
    - There are tools in place to help fix some issues (quarterly reviews, training, etc) however there is no accountability when people don't complete these things. I previously put in effort into these however stopped once I realized they were pointless.
    - Right now the stock price is one of the lowest points in its recent history.

    Rat an das Management

    It's a sinking ship from the software side. Don't just say its a priority to give us a development process; show it. It saddens me that I had so much negative feedback with little positive. I would advise senior management to have a hard look at the long term business implications of having a high turnover rate and the roadblocks we hit from the turnover and address those first. Our morale is low given recent staff departures; we over slightly overworked, stressed, and its seemingly getting worse organizationally. We think the processes you are putting in place are a great first step, please ensure that we follow through and hold individuals who deviate from that process accountable.


  4. Hilfreich (2)

    „very good”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Pros

    every thing was perfect there.

    Kontras

    no cons is there in company.


  5. Hilfreich (14)

    „No Go for Gogo”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Illinois in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Illinois in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet (Über 3 Jahre)

    Pros

    Above average salary
    Flexible schedule
    Exciting product

    Kontras

    High Stress
    Chaotic/Toxic Environment
    Constant Reorganization
    Dis-functional Management

    Rat an das Management

    Focus on execution and continuous improvement.


  6. Hilfreich (32)

    „Please don’t work here.”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet (Über 5 Jahre)

    Pros

    Location in the city is close to all transportation.
    Roof top of building.
    Free beer.
    Flexible hours, unlimited PTO.
    Some cool technology.

    Kontras

    I would like to start with how my Gogo journey ended, my exit interview. It was scheduled for 30 minutes. I arrived at my HR business partner’s office. I waited, and waited, and then waited some more. My HRBP was over 10 minutes late to a 30 minute exit interview. Once we finally got started, HR asked me 2-3 brief questions and seemed completely disinterested in what I had to say. The entire exit interview lasted 15 minutes, including the first 10 minutes of me waiting. I figured this is what would happen, but still surprised. I would expect as a company, that exit interviews would be valuable information on why some employees are leaving. That way they could try to make the company either better, improve employee experience, or maybe fix an issue that exists. I have read other responses from Gogo HR about all these Gogo initiatives that are going in now or have been there to help improve. The problem is if you are not listening, nothing will change. You could have 300 processes and it won’t matter. Just like the employee survey, where nothing has ever changed. I had been with the company for a number of years and although these “initiatives” are in place it has only gotten worse. I left my exit interview feeling disregarded, this was a great reminder why I was leaving. I had a lot of doubt about leaving, but once this happened, I knew I was leaving for a good reason. Because if HR could not even show me common decency, like showing up to the meeting they scheduled. How could anyone else in the company.

    Management

    Gogo management 101: “If it’s worth doing, they must have at least three different teams doing it, all triplicating work and resources with zero communication.”

    The horrible toxic self loathing management. Where to begin. I think if you read through many reviews you will see complaints about management. There’s a reason.

        1. Communication - between each layer of the company there are break downs in communication or simply no communication.
        2. No vision or direction. No one has any idea what the true vision of the company is, nor their department, their group, and most times even what their job is. No one knows which department is doing what work since their boss has no idea, and their bosses boss either cannot be found or is confused as well.
        3. Clear favoritism. This is between entire departments and individuals. We all know favoritism is going to happen sooner or later in any work environment. The problem at Gogo is they do not try and get rid of it, it is embraced and part of the Gogo culture. Some departments are allowed to spend almost endless capital. Other departments are allowed to hire at will, even during “so called” hiring freezes. Some managers are very blatant in their favoritism of employees, it is well known. I honestly don’t even care to get into it. Suffice to say some employees are untouchable.
        4. Too much management, the org cart looks like a redwood.
        5. Unqualified management. There are countless managers, director and VPs who have no business in their job. One particular management level job requirement was 10+ years in industry. The individual they hired had just over a year of experience, most of which was at Gogo. This was just the first requirement on the list by the way...

    The VPs

    I understand that VPs are part of management. But they are so special at Gogo they deserve their own category.

    For starters, Gogo has so many VPs, some with direct reports, which begs the question. Why are they a VP, and not just a manager? But why waste time contemplating that conundrum, there are VPs of no one... (sigh ...)

    Now past the VPs of no one. Most are looking to gain more office territory by trying to steal other VPs departments. Every 6 months there is either a small reorganization, or a major reorganization.
    Each time some VPs gain more office capital by getting more employees and departments. Even if they don’t know what they do, or have plans to continue the work they were doing. This is the constant state at Gogo. Everyone has to wait for the VPs to settle their disputes in order to get back to work. That’s if they even have a job, or all their work is now irrelevant and have to start over on something new...until the next reorganization.

    Working with VPs.

    When a new VP comes into a project or task, they state an idea that everyone has had for the past 10 years and claim it as their own “NEW” idea. Now since it is Gogo, it is now officially a new idea in Gogo-land terms. Until the next VP, usually 6 months to a year, is put on that project and come up with a “NEW” (same) idea.

    Now under the wonderfully “NEW” idea. These VPs will ask multiple departments usually around 30-50 people minimum to meetings to talk about their “NEW” idea and how they are going to fix it. Well this is good, let’s get communication between departments to fix the issue! Not exactly, this only means for the next 3-6 months everyone will waste their time in meetings, building reports for this VP. Only that VP will never make a decision on what to do next, besides stating their “NEW” idea. By the end of this cycle most people involved stopped going to the meetings—usually the VP first—and this whole initiative is dropped. Again, until the next VP has a “NEW” idea.

    Project + product management

    Little so say on product and project management side other than they have no idea how the products works, the technology involved, who the key players are in making it work, and simply don’t care to hear anyone else’s opinions that don’t support theirs. They are basically the masters of useless excel sheets.

    Quality.

    There is zero focus on quality in everything that Gogo does. This is why there is at almost all times a red alarm going off, because some new crisis just started and every single issue boils down to lack of quality.

    Example:

    The software is complete and utter garbage, good luck debugging an issue or even finding someone to help. There are things called best practices, I’m not sure Gogo has ever heard of them.

    Gogo culture.

    “Not my job, talk to so and so”

    Gogo culture is a very unique thing in all the wrong ways. Most of what encompasses Gogo culture is back stabbing, lying and trying to push others down, so they can move up. Gogo doesn’t reward those who work hard, work as a team or those who follow to the proper channels. Basically if you want to find the best example of what a work culture should not be. Look no further!

    Human Resources.

    HR is one of the biggest problems at Gogo. If you have an issue and feel the need to discuss with HR. First write down your issue on a piece of paper. Then take your piece of paper, and throw it in the trash. This will honestly help you out, and you will get a better result.

    If you do actually discuss your issues with HR, they will essentially do nothing and ignore it (just like every employee survey). I would say Gogo needs to clean house with some of their HR, but it won’t matter, since they will quit in 6 months to a year anyway and you are left with another HR person who doesn’t care

    Rat an das Management

    Reward those who really work hard and want the company to succeed. Don't just reward those who show up to the most meetings and talk the loudest. Maybe try listening to the people who have been with the company for almost, if not 10+ years, the ones who have been saying the same thing year after year.

    I am sure I wont receive a response on this review, but if Gogo is actually interested in talking more about these issues and many more. I would love to discuss these, there are still some amazing employees at Gogo I would love to help if somehow possible

    Antwort von Gogo

    18. Mär 2018 – SVP, HR

    We understand the value of the insight that can be gained from employees throughout their employment at Gogo. Because of this, every employee is given multiple opportunities such as the employee... Mehr


  7. Hilfreich (1)

    „Seems growing and size expansion”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet

    Pros

    Good location, business cultural, balanced workload

    Kontras

    old tech cannot feed me as a new grad

  8. Hilfreich (29)

    „Depends in which team your working at Gogo”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Systems Integration & Test Engineer/E2E QA in Chicago, IL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Systems Integration & Test Engineer/E2E QA in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Gogo gearbeitet (Über 3 Jahre)

    Pros

    Nice facilities in a great location.
    Interesting technology.
    Opportunity to work with a lot of very smart people from different teams such as IT, Systems Engineering and Networking.
    Overall, there are good employee benefits (reimbursement of phone bill, free inflight wifi etc.)
    CEO has great vision and mission.

    Kontras

    It is very sad to write this review but I need to advice this to everyone.
    Please do not join this team know as "System Integration & Test or End to End QA" which sits on the 12th floor. Worst experience while working here, at Gogo,
    and the reason for this is because of the Director of the team. The Director is a big micro-manager who hires inexperienced managers (they don't have real time
    experience with Engineering, Aviation and In-flight industry) who also coincidentally happen to be previously acquainted with the Director.
    Furthermore, upon instruction from the Director these previously-acquainted Managers make family members/friends of the Director as leads--making it a one big work family from the same cultural background.Due to this nepotism, most of the team members are inexperienced and uneducated on the technology, so when features and technology go into production they fail. Consequently, the leads and managers point fingers at the engineers--when in reality their carelessness and inexperience cause problems. Outsiders will have nothing to learn, as all the new features and new technological work is assigned to the Directors favorite members and friends.
    Due to all of this Gogo is losing money and talented workers who either resign or are fired after much harassment, politics, and unfair practices.
    When complaints of all these practices make it to the 12th floor HR, HR does not investigate the complaint and instead takes part in the team's politics and
     reprimands the person who makes the original complaint.

    Rat an das Management

    To the CEO Michael Small, VP of Quality Arbela, and the VP of HR - kindly Please look into all of this. Gogo is an amazing company and it has lot of potential, but due to these directors and managers your company is loosing tons of money!

    Antwort von Gogo

    22. Feb 2018 – SVP, HR

    I’m sorry to hear you do not recommend Gogo as an employer. It reads from your review that you enjoyed the organization, technology, benefits, and people - all of which is why many come and stay at... Mehr


  9. Hilfreich (5)

    „The Sky's The Limit”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Senior Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Senior Software Engineer in Chicago, IL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Gogo (Über 3 Jahre)

    Pros

    Gogo lives at the intersection of Software, Hardware, & the Airline industry. It's a fascinating problem space and rewarding to see your work take to the sky.

    You'll quickly see how complex this industry is when you look at the various groups within Gogo. From HR to RF, there's something for everyone. And because we're relatively small for the industry, your work has a huge impact.

    Our company is in the goldilocks zone of size. It's not too big where you feel like your voice will never be heard, and it's not too small where you have to work on the weekends because the CEO won't leave you alone. It's stable, well funded, and has an exciting amount of business lined up.

    Kontras

    Every company has its challenges, and Gogo is no exception. Gogo's stem from the unique industry it serves, its long history, and rapid growth.

    The biggest thing I look for in a company is its ability to adapt. I think Gogo nails this one and knows that market change can come quickly and therefore company change has to as well. I've been with Gogo for over 3 years and I've seen it change considerably, in ways that continue to keep me there.

    Next, the quality of people is make or break for a growth-oriented environment. At Gogo, they know the value for good talent. You'll find engineers who love what they do and are open to sharing it. From your own field to complimentary ones, Gogo has a wealth of talent which is refreshing to leverage when you need it.

    Rat an das Management

    Management at Gogo knows the industry, which direction to go, and how best to get us there. Every time I hear them talk I agree with what they have to say. You often see the executives around the building and they're always approachable.

    For each department, management knows their stuff. There are no paper VPs simply conducting. Many are very hands on and know their groups well. They could replace an engineer in a meeting and hold their own. It's always important to see hands-on management and I'm glad Gogo has it.


  10. Hilfreich (5)

    „Fast pace, challenging & great benefits”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite bei Gogo (Über 3 Jahre)

    Pros

    Fast pace and challenging environment, promotes constant growth , great location in down town and benefits, some folks are really nice to work with .

    Kontras

    Lack of communication & transparency from upper management to middle and then lower folks. Not sure if it’s getting better but there is huge silo between Engineering & I.T & that doesn’t really fosters healthy environment.

    Rat an das Management

    - be transparent to your folks.
    - clear state your team vision and a road map
    - build leaders not just managers
    - invest in your people .


122 von 136 Bewertungen angezeigt
Filter zurücksetzen