Arbeitgeberbewertungen für Ford Credit | Glassdoor.at

Bewertungen für Ford Credit

Aktualisiert am 04. Oktober 2018
277 Bewertungen

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Joy Falotico
46 Bewertungen

277 Mitarbeiter-Bewertungen

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  1. „Dealer Service Analyst”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Dealer Service Analyst in Tampa, FL (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Dealer Service Analyst in Tampa, FL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Ford Credit (Über 3 Jahre)

    Pros

    People are great, management is a ton of help when you need something, a lot of room for growth, working with dealers is great

    Kontras

    Typical corporate office, very political, all about who you know.


  2. „Multiple”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Vollzeit bei Ford Credit

    Pros

    Flexible and willing to challenge you

    Kontras

    Traditional structure with layers of management

  3. „Great company”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Ford Credit gearbeitet

    Pros

    Great training, benefits, and team of people

    Kontras

    Not in the geographical location I wanted to be in


  4. „DSA”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Ford Credit

    Pros

    Thorough training, great community with emphasis on being a team.

    Kontras

    none I can think of


  5. Hilfreich (2)

    „Job seekers beware”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Colorado Springs, CO (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Colorado Springs, CO (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Ford Credit gearbeitet

    Pros

    Employee satisfaction committee
    Onsite cafeteria with decent food.
    Onsite gym with variety of cardio and endurance equipment. Free weights.
    Casual dress, (shorts year around within 2 inches of top of knee)
    Ability to purchase vacation (start with 2 weeks can buy 2 additional weeks)
    401k match 5% of 90% vesting period of 3 years!
    Quarterly bonuses that depend on salary grade and “achiever level”
    Paid sick time and personal business days.

    Kontras

    Promotions: They make it seem like there is a lot of movement from within, but the reality is, if you come through an entry level position the outlook on that is bleak. However it does happen, but the added responsibility doesn’t even yield a pay raise unless you start as a salary grade 2. To move departments in the business center is near impossible, interest can be expressed but that’s about it. If you are a decent employee you can expect to be retained in your department and exploited. If you are lucky enough to be given the opportunity to move “up” the only route in the Colorado Springs business center is through customer service (read: collections). Customer service has poor work hours early mornings late nights, and even some Saturdays depending on the team you are on. However they say it is impossible to tell you which team you will be on and what your schedule will look like before you accept the transition and go through training making it impossible to have a decent work life balance.

    Awards and Recognition: the company has an okay program for this. It’s called “one Ford awards” that recognizes employees both monthly and quarterly for certain behaviors like “fostering functional and technical excellence” “owning working together” “role model ford values” and “delivering results.” You can be nominated for these awards by peers, team leads, and even people you interact with outside of the business center. These awards are extremely subjective and the team leader is the one who has the final vote. Someone on your team might not get recognized because the team lead has decided it is their “job” where someone on another team will.

    Job description: at least in my department the lines are blurred on what is considered in ones “job description”. While there are cut and dry responsibilities outline by HR some people get held to that standard and others do not. It is not unheard of for a team lead to give a discounter some additional responsibilities because they are setting them up for “promotion” (see above) but without any real guidance on why they are more of a candidate for the added responsibilities. This employee may get recognition for doing “more” but not all employees get the equal chance to do those same things. It’s almost like favorites are played and a team leader is willing to “go to bat” for an employee and they get more responsibilities. But remember more responsibilities does not equal more pay.

    Sick days: You are allotted 5 days (40 hours) of sick time and personal business days each year. Personal business can be used for a variety of things that are not reoccurring and “one off situations” however, approval for these are at team lead discretion. While someone on your team may get denied PB for an appointment with an insurance adjuster another might be allowed to go to the eye doctor or take there animal to the vet. Sick days are a little bit interesting. While you have 5 days a year you can be sick, if you use more than 3 on separate occasions you can be considered for attendance protocol that takes away your bonus for the quarter and inhibits your ability to move for an entire year. These occurrences are on a rotational basis and not a calendar year either. So if you get sick in May and use 8 hours, then again in October at 8 hours and January for 8 if you use another sick day before May, you will be in hot water even though for one calendar year you only used 16 hours of an allotted 40.

    Sexual Harassment: This will be from my personal experience. I worked in a call center type role. I had been made extremely uncomfortable by a dealership employee that I was speaking with. I had mentioned this call to my team lead and asked if he could review it if recorded. Much to my surprise it had been recorded and my team leader had acknowledged that it made him uncomfortable listening to it as well. The outcome of this situation was being told “while it was a creepy and uncomfortable phone call it was not crossing any lines and unfortunately nothing can be done.” Wonderful, so it’s okay to make employees uncomfortable and feel unsafe so long as you do not cross this arbitrary line. Where is that line? Who knows.

    Rat an das Management

    Recognize that poor leadership development can contribute to a hostile work environment. If you question turn over rates consider the compensation for the work load and how fair and equitable the employees are treated.


  6. Hilfreich (3)

    „College Grad Program”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Ford Credit gearbeitet

    Pros

    Casual dress attire, younger crowd, able to purchase extra vacation

    Kontras

    First off, you spend a year working in collections when you start. The schedule most likely includes working every other Saturday. You are second tier behind the Leadership Program kids who aren't any different from you other than the fact they applied to a different program and are from out of state. Management will never admit you are out of luck and will feed you bs that the two programs are equal. There is also limited advancement within the company and the salary increase after promotions doesn't cover the increased responsibilities. You are just a number here and at a business center that has outdated tech. For college graduates reading this I would recommend looking elsewhere.

    Rat an das Management

    Be transparent


  7. „Ok overall”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Vollzeit bei Ford Credit

    Pros

    Opportunities to move around the company, experience different sides of the business.
    Generally great people to work with
    Great vacation time

    Kontras

    Management is very stuck in their ways are reluctant to change

  8. „Excellent”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Tampa, FL (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Tampa, FL (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Ford Credit gearbeitet (Über 10 Jahre)

    Pros

    Great management team and career opportunity advancement.

    Kontras

    Heavy work load but reasonable


  9. „Salary”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Manchester, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Manchester, England (Vereinigtes Königreich)
    Empfiehlt nicht
    Negative Prognose

    Ich arbeite bei Ford Credit (Weniger als ein Jahr)

    Pros

    Nice office and very clean and sophisticated environment

    Kontras

    Very unmotivated environment. One Ford but definitely not one team. Managers are mean. Team pride.

    Rat an das Management

    Stop singing one Ford and act one Ford


  10. Hilfreich (1)

    „SOOOOOOO GLAD TO LEAVE!”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Discounter in Colorado Springs, CO (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Discounter in Colorado Springs, CO (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Ford Credit (mehr als ein Jahr)

    Pros

    For anyone without a complete college degree the pay is decent and there are full benefits.

    Kontras

    Ford refused to move me, so I moved myself ... into a better paying position with another company. Upon hiring they tell they that there is SO much movement and opportunity, that is ultimately a lie. Unless you’re there for 10+ years or you are a part of their college program don’t expect to get anywhere anytime soon. I asked for almost a year to be moved to another department to further my knowledge. Come to find out, the supervisor never even mentioned this to higher management. Not sure why, but it hindered my career opportunity with the company - leading me to seek other employment. The managers don’t care about anything, including training new managers to be decent human beings. I’m not sure who taught them that it’s okay to treat people the way that they do. Management is void of all human emotion. They’re like robots reading off of procedure. There are managers who have family members working at FMCC and when they are unhappy with someone else, they have gone home and complained to that family member. The next day that family member came to work and made inappropriate comments about the coworker. The same manager also started treated their employees like dirt because of a personal vendetta. Anytime issues are taken to higher management they’re brushed under the rug and forgotten about. You would think that the turnover rate would be a red flag for upper management but again, they don’t care. There is someone who pretended to have allergies in order to get out of work. That employee was assigned to FMLA, but when someone else truly needed FMLA they were denied. Another employee was undergoing chemo treatment and used all of her vacation time to do so. They didn’t grant her any additional time off and then stripped her of her bonus money because she “used all of her time off”. I could honestly write a book about the issues within this business center but to put it simply - stay far, far away.

    Rat an das Management

    Do better. In every aspect, do better.


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