Arbeitgeberbewertungen für Carbonite | Glassdoor.at

Bewertungen für Carbonite

Aktualisiert am 01. Oktober 2018
183 Bewertungen

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Carbonite President & CEO Mohamad Ali
Mohamad Ali
86 Bewertungen

183 Mitarbeiter-Bewertungen

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  1. Hilfreich (1)

    „Carbonite Sales”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Carbonite gearbeitet

    Pros

    Pay was good, benefits and stock were good. Nice offices.

    Kontras

    Too much turnover at management level which has led to frequent change in structure.

    Rat an das Management

    Pick a plan and stick to it


  2. Hilfreich (1)

    „worth applying, great place for entry level”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Vollzeit bei Carbonite gearbeitet

    Pros

    fun coworkers, good place to get initial experience

    Kontras

    management was a mess, some super unprofessional behaviors at times

  3. Hilfreich (2)

    „Stay Away”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Technical Support Engineer in West Valley City, UT (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Technical Support Engineer in West Valley City, UT (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Carbonite gearbeitet (mehr als ein Jahr)

    Pros

    Free snacks
    Catered food occasionally
    Office building looks modern
    Near a nice golf course

    Kontras

    Management has no idea what they are doing, this ranges from the team leads to the directors.
    Support is managed not be the team lead but Work Force Management who is not in the office and does not communicate with individual agents
    Turn over is frequent and in very large numbers
    They constantly hire new techs without the necessary requirements to support and maintain their products
    They constantly underestimate what it takes to support their own products
    Air conditioning is on full blast at all hours of the day and night. Almost unbearable at times

    Rat an das Management

    Don't waste good people's time. Stop forcing your understaffed support department to carry the inadequacies of the rest of the company.
    Your primary workforce does not have a Masters in business administration, so stop asking them what changes you need to make.
    Stop making false promises to get your broken workforce to work a little harder.
    You should feel terrible about the work environment you created and the abuse you've subjected your employees to.


  4. Hilfreich (2)

    „Technical Support Specialist”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Lewiston, ME (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Lewiston, ME (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose

    Ich habe in Vollzeit bei Carbonite gearbeitet (mehr als ein Jahr)

    Pros

    Limited opportunities in Lewiston, Maine
    Develop some skills, move on

    Kontras

    It's basically a factory job, managers are poorly trained and review calls arbitrarily. When the company overhires, everybody gets bad reviews until numbers are down. They think they have a handle on metrics, but the managers don't really understand statistics.

    Rat an das Management

    Treat people well. treat people with genuine respect. Turnover is high because that doesn't exist.


  5. Hilfreich (4)

    „Decent Job - Terrible Career”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Über 3 Jahre)

    Pros

    Good work life balance. Benefits are on par with what is expected for the industry.

    Kontras

    There are some incredibly skilled and talented people at Carbonite. Unfortunately, they are greatly outnumbered by individuals who lack any sort of discernible skill set, motivation, or overall competency required for their positions. Some departments are much better than others. Marketing is not one of those.... buzzwords are thrown around without understanding their application; individuals who don't want to do work are a nightmare to collaborate with, so coworkers avoid working with them all together; there is no technical understanding of basic marketing tools, etc. Outside of product & returning customer marketing, there is very little reason to have a marketing department the size that it is, as most work is done by agencies.

    Rat an das Management

    Provide skip level meetings, require 360 feedback, do a true assessment of the marketing department compared to the rest of the industry. By keeping some of these individuals employed, it is only harming both your bottom line and their careers.

    Antwort von Carbonite

    8. Aug 2018 – SVP, Marketing

    Thank you for your feedback. The marketing organization, as with all Carbonite teams, consists of many different functions that support the business with customer acquisition, product marketing... Mehr


  6. Hilfreich (2)

    „Great place to work”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Engineer in Oakville, ON (Kanada)
    Akt. Mitarbeiter - Engineer in Oakville, ON (Kanada)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Weniger als ein Jahr)

    Pros

    I love the people who works here, everyone is very friendly and they have strong work ethic, helping to develop a high quality code. Carbonite is always trying to improve the process and acts based on suggestions all the time (going towards CI/CD).
    Free catered lunch on Fridays, beer carts from time to time, Free snacks anytime (cereals, bagels, cookies, candy, chips, cheese, yogurt , juices, pop, etc.).
    Lots of social activities (BBQs on summer, bowling, movies, etc.)
    Flexible schedule, work from home, unlimited sick days.

    Kontras

    Office is a bit old, but they are planning to move to a new office closeby soon.
    Depending of the team, it might get a bit chaotic since some people work remotely or in other offices (Boston, Salt Lake City, etc.), and teams have to adapt to having to work with people in different timezones.


  7. „The dream job does exist.....”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Principal Software Engineer in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Principal Software Engineer in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Weniger als ein Jahr)

    Pros

    The support structure of my team has been incredible. We work hard and play hard... but not in the sales pitch way people say in an interview. They are open to hard working remote employees. They are mindful of workloads and expectations. Compensation plans are amazing.

    Kontras

    I'm 3 months into this and I don't expect to have any, but if I do... I'll update here.

    Only one I can think of is slightly California specific, no Kaiser health, but they do have pretty solid alternatives.

    Rat an das Management

    What you are doing, from my point of view, is working. There is not a hint of any water cooler talk about any negative topic. So, thank you for that.

    Antwort von Carbonite

    22. Jun 2018 – SVP - Products and Engineering

    Thank you for taking the time to write the review. I am glad to hear that you are enjoying your work. At Carbonite, we have ONE GOAL, Build great products and destroy our competition. This is... Mehr

  8. Hilfreich (1)

    „Going Downhill Again”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Technical Support Agent in Lewiston, ME (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Technical Support Agent in Lewiston, ME (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Über 5 Jahre)

    Pros

    Good benefits, decent pay, great people to work with.

    Kontras

    They keep acquiring other consumer level backup companies but are planning on leaving the consumer market soon. As a result they are planning on removing U.S. based support for consumer and moving it Jamaica.

    Rat an das Management

    This company's highlight was its 100% U.S. based support, and a major selling point. Now we have Jamaica support trying to replace us and they are doing a sub-par job at it. When carbonite first started, they tried overseas support and it failed. Now we going through that same thing again when we shouldn't be.

    Antwort von Carbonite

    11. Jul 2018 – VP, Customer Care

    Hi, thank you for taking the time to leave feedback. While it’s true we have acquired or entered into arrangements to acquire customers from competitor’s in the consumer space, we are in no way... Mehr


  9. Hilfreich (2)

    „Awesome to Nope”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Über 5 Jahre)

    Pros

    Awesome office
    Some opportunities
    Lots of free food
    Mohamad seems like an honest and caring man. A good leader overall.
    The benefits are pretty standard for a tech company. Meaning better than average for most companies.

    Kontras

    Drama within departments
    High turn over
    Lack of direction
    Zero recognition for loyal, longtime employees
    Repeatedly finding "ways" of getting employees to leave after a medical leave

    Rat an das Management

    Ethics

    Antwort von Carbonite

    21. Jun 2018 – Director of Talent Management

    Thank you for your feedback. We have many employee recognition awards at Carbonite and one is our service award. Our CEO recognizes all employees on their Carbonite anniversary and with an... Mehr


  10. „Lots of good, but some bad as well...”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite

    Pros

    Great benefits package, unlimited time off, ability to work remotely

    Kontras

    dysfunctional at times, poor systems in place, don't reward loyal employees

    Rat an das Management

    To take care of the employees that help get you there.

    Antwort von Carbonite

    18. Jun 2018 – Director of Talent Management

    Thank you for taking the time to provide feedback. As a company that has rapidly expanded via acquisitions, many teams are focused on streamlining our internal systems so they are efficient and... Mehr


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