Arbeitgeberbewertungen für Carbonite | Glassdoor.at

Bewertungen für Carbonite

Aktualisiert am 18. April 2018
173 Bewertungen

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Carbonite President & CEO Mohamad Ali
Mohamad Ali
80 Bewertungen

173 Mitarbeiter-Bewertungen

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  1. „Great company with a strong outlook”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Manager in Boston, MA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Manager in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Carbonite gearbeitet (Über 5 Jahre)

    Pros

    Good growth, solid business plan, great market leader, great location in downtown Boston. Unlimited vacation is a huge bonus. Check it out.

    Kontras

    Poor engineering group, no leadership or vision for new product or improving existing products. Stock doesn't grow very fast. Snacks in the kitchen run out fast.

    Rat an das Management

    Keep building and growing


  2. Hilfreich (7)

    „Lol look at HR/Marketing making up reviews”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Concerned Employee in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Concerned Employee in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Über 3 Jahre)

    Pros

    Basically a convenience store where you can get free snacks and sodas.

    Kontras

    Management is clueless. They are completely out of touch with reality and will cut costs to pad their own pockets.

    Absolutely zero growth opportunities unless you are a brown noser

    Rat an das Management

    Go to business school 101 and learn to treat your employees like people

    Antwort von Carbonite

    1. Mai 2018 – Director of Talent Management

    Thank you for taking the time to provide feedback. To address your comment about growth opportunities, Carbonite is committed to learning and development opportunities for all Carbonistas. Earlier... Mehr

  3. Hilfreich (6)

    „Technical Support Nightmare”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Technical Support Level I in West Valley City, UT (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Technical Support Level I in West Valley City, UT (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Carbonite gearbeitet (mehr als ein Jahr)

    Pros

    -Free snacks in the break room.
    -Team Leaders were genuine and real. They cared about their teams.

    Kontras

    -Upper management appears to be incentivized based on call metrics such as Call SLA, and abandoned rate. These metrics were frequently fudged by implementing policies that are not good for customer experience, even though they make the numbers look good. (The executives dont' seem to see anything besides these metrics, otherwise they would be aware of the issues as they started, instead of as they are coming to a head.)
    -Carbonite is continuously aquiring new companies and is increasing the workload for employees as it seeks to cut costs to increase profits.
    -Technical support is asked to support new products with minimal training.
    -Upper management doesn't listen to feedback from Team Leaders, Technical Support Reps, or "Employee Satisfaction Surveys". When told repeatedly that technical support wasn't trained properly to support a new product, we were ignored and expected to continue taking calls for that product.
    -Promises of promotion were regular incentives, however layoffs occurred, including on the position which was used as a carrot for lower level technical support. Big red flag that the promotion wouldn't be available anytime soon.
    -New tools were implemented without the input of the teams using them and complaints were disregarded for a month until it was realized that most employees were not using the new tools due to poor design. over 6 months later and many of the issues have not been addressed, or were rejected without explaination.
    -When upper management realized that there was a problem we were only told that "there is a plan- give us 30 days". there is no way to fix the issues in 30 days, and it just comes off as another lie that upper management is telling us to squeeze as much out of us as they can.
    -Upper management doesn't understand that higher level technical support cannot have the same turnover rate as the lower teir customer support in carbonite headquarters. you cannot train new hires fast enough, and they will decrease productivity due to demands cause by training, mistakes, etc... as they learn the product.
    -It is very clear to anyone paying attention that many employees are searching for other jobs due to the working conditions, which will increase workload dramatically.

    Rat an das Management

    -LISTEN TO FEEDBACK.
    -Don't lie to employees about promotion opportunity.
    -Stop touting your company values like they mean anything when it is clear that leadership doesn't care about them at all.

    Antwort von Carbonite

    4. Mai 2018 – VP, Customer Care

    Thank you for taking the time to leave feedback. I appreciate the challenges you have encountered, and we are addressing many of the points that you have mentioned in your review. I have also... Mehr


  4. Hilfreich (5)

    „Good and Bad”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Carbonite gearbeitet (mehr als ein Jahr)

    Pros

    They have free snacks and drinks all day.

    Kontras

    They love to let people go and hire new people constantly.

    Rat an das Management

    Learn to care more about people than appearances.


  5. Hilfreich (3)

    „Un-fun Google wannabe tech company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich arbeite bei Carbonite (Über 3 Jahre)

    Pros

    Free snacks, drinks, downtown, etc

    Kontras

    Everything else. This company is just a cash cow for senior management and a sweatshop at best for everyone else. Stay away.

    Rat an das Management

    Share the wealth.

    Antwort von Carbonite

    1. Mai 2018 – Director of Talent Management

    Thanks for your feedback. Non-Sales employees are eligible to participate in a Company Bonus program. Payment levels are determined by metrics based on company and individual performance... Mehr


  6. „A growing company that keeps reinventing itself”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite

    Pros

    Lot's of opportunity to learn and grow
    Never a dull moment
    Solid market strategy
    Great people, lot's of social time
    Fun and interesting place to work
    Opportunities to improve and innovate are well received

    Kontras

    Chaotic at times (but that's also a source of excitement)
    Frequent changes in direction due to lack of thorough planning
    Some of the management team from large companies forget that Carbonite recently grew from a lean startup and in some ways still runs that way.

    Rat an das Management

    Invest in systems and processes to help the company scale as we grow.


  7. Hilfreich (9)

    „Good luck if you work remote”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Marketing in San Francisco, CA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Marketing in San Francisco, CA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose

    Ich habe in Vollzeit bei Carbonite gearbeitet (mehr als ein Jahr)

    Pros

    Cool Boston office and snacks.

    Kontras

    Massive turnover in Marketing. yrs I was there. Just when you get to know someone they are out. Company never notifies you when people leave; it’s all kept hush hush. If you work remote they either forget you are there or choose to ignore you for the disposable millennials they hire right out of college. Turn over happens a lot at the exec level too.

    Rat an das Management

    Have Mohammed focus more on the health of a company that is in a commodity market these days vs. his growing political aspirations.

  8. Hilfreich (11)

    „If you suck at what you do Upper Management might have a place for you”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (Weniger als ein Jahr)

    Pros

    Unlimited PTO.
    If you really suck at your job you might get promoted

    Kontras

    Every change upper management has done has been to cut costs and take it from employees while the people doing the cuts talk about their penthouses.

    Rat an das Management

    Don't tout your "values" about caring about employees when it's BS.


  9. Hilfreich (1)

    „Great place to work”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Carbonite (mehr als ein Jahr)

    Pros

    Smart people. Great benefits. Great leadership.

    Kontras

    As we grow it gets more difficult to get things done but all things considered - we are handling that well.


  10. „software specialist”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter

    Ich arbeite in Vollzeit bei Carbonite

    Pros

    Ability to grow and job benefits

    Kontras

    Unable to fully use my skills

    Antwort von Carbonite

    17. Jän 2018 – Director of Talent Management

    Thank you for your feedback. We are happy to hear that you are seeing growth opportunities, but would like to know how you are unable to fully utilize your skills. Please provide feedback to your... Mehr


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