3,0
10. Dez. 2024
Ehemaliger Mitarbeiter, mehr als 3 Jahre
Kennesaw, GA
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CEO-Befürwortung
Geschäftsprognose
Pros
- Remote friendly workplace. - Decent documentation, great data team. - Good entry-level experience for someone who has a decent understanding of IT and a few certifications. - Helpful colleagues willing to answer questions about a client you may not be familiar with. - Great coordinating staff. - Fun coworkers.
Kontras
- Frequent changes in supervisors. - Dishonest management. - Often low call volume makes filling your timesheets with any billable time occasionally difficult. - Overwhelming amount of T1 tickets, less T2/3 tickets as the majority of calls come from a large online school. Even when working your way to higher-level tickets, they are unavoidable. - High turnover for engineers.