Underpaid and pushed too hard - Patrolman bei RAC: Mitarbeiterbewertung

2,0
24. Aug. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Every day is different, given your own van.

Kontras

Underpaid. Pushed so hard to meet KPIs that members often don’t get the correct service. Unsociable hours, constantly phoned by resourcing asking for more hours. Spend more of the day battling with the office to try and get the member the level of service they actually deserve.

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Reaktion von RAC
9mo
Thank you for sharing your feedback, it’s really important to us to hear both the positives and the challenges. We’re glad to hear you enjoy the variety in your day-to-day role. We know that working in a customer-demand driven environment can be intense, and we’re sorry to hear that the pressure around KPIs and scheduling has impacted your experience. Your comments about member service and internal processes are taken seriously and our patrol teams are committed to reviewing how we can better support our patrols while maintaining high standards of care for our members. We also appreciate your advice to management. Striking the right balance between performance measurement and service quality is something we’re continuously working on and feedback like yours helps us understand where we need to improve. Thanks again for taking the time to share your thoughts.

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5,0
25. Nov. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Part time, flexible schedule, independent

Kontras

Last minute changes, hours dropped at last minute

4,0
6. Jän. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Love working with people daily

Kontras

Long hours but 2 days off weekly

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