JetBlue - JetBlue Customer Service | Glassdoor.at
  1. Hilfreich (7)

    "JetBlue Customer Service"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Customer Support in Salt Lake City, UT
    Empfiehlt nicht
    Neutrale Prognose
    Stimmt gegen Geschäftsführer

    Ich arbeite bei JetBlue ()

    Pros

    Working from home. Ability to trade hours freely with other in your department.

    Kontras

    Jetblue abuses their Customer Service employees. The attrition rate is 50% the first month and 80% within the first-year. Anyone that stays on after that is only there for the flight benefits because the jobs sucks. JetBlue treats their employees like crap and the working conditions are abominable. The are chronically understaffed and expect employees to do their part by signing up for overtime to help the company out....

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    Rat an das Management

    Treat your crew members like actual people who have lives beyond their work. You think we never get sick or have family emergencies? Allow 24 hours absence for PT and 40 hours for FT CMs per year. Double your staffing and make the job liveable that retention is not abominable.

    JetBlue2015-07-31
  1. Hilfreich (1)

    "Not the same as it used to be but still good"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Airport Operations Crew Member 
    Empfiehlt
    Positive Prognose
    Keine Meinung zum Geschäftsführer

    Ich arbeite seit mehr als 5 Jahren bei JetBlue (Vollzeit)

    Pros

    Culture, community involvement, job security

    Kontras

    Pay below industry standard, investors run the show, not as much focus on crewmembers

    Rat an das Management

    Go back to the basics. As we grow, we can still show appreciation to crewmembers without sacrificing money. Keep the same small airline charm and treat your people right. Promises is nothing without the people behind it being treated the right way.

    JetBlue2019-08-09
  2. "My time at B6"

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    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung und Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - In Flight Crew Member in New York, NY
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe für mehr als 5 Jahre bei JetBlue gearbeitet (Vollzeit)

    Pros

    One of the best airlines around

    Kontras

    I would have to say there were no cons for me

    Rat an das Management

    Hire more qualified managers and Team Leaders

    JetBlue2019-08-07

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