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Überblick über Candlewood Suites

Denham, South East England, England (Vereinigtes Königreich)
Tochtergesellschaft oder Geschäftsbereich
Hotels, Motels & Ferienanlagen
Unbekannt / Nicht zutreffend

Bewertungen für Candlewood Suites

  • „Underpaid, Understaffed, Unsafe, and Mgmt. Was Lazy and Toxic”

    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Front Desk Clerk in Richmond, VA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Front Desk Clerk in Richmond, VA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Candlewood Suites gearbeitet (Weniger als ein Jahr)


    I can't think of a thing.


    The Candlewood Suites I worked at was in a very bad part of town. At least half of the clientele had their credit cards declined on a daily basis. In the short time I worked there, the police had to be called. The hourly pay was at least $1.50 below the minimum that a Richmond hotel front-desk clerk should get. The training was very poor because no procedures had ever been written down, and I was given inaccurate information over and over. Management would not provide breaks of any kind; I was told that if I had to use the bathroom when alone on my eight-hour shift, I had to carry the cordless phone with me to take calls. We had to make sure free coffee was available to the guests 24/7 yet we weren't allowed to get any, not even at a discounted rate. I worked 15 minutes over on four shifts during my first two weeks, and someone erased all that time during my second week. When I asked management about my missing time, I was fired! Then I was told that I would only be paid for 30 minutes of that time.

    Rat an das Management

    The company that owns this Candlewood Suites, KM Hotels, should replace all the managers pronto, even the housekeeping and maintenance managers. The interior of the hotel needs to be replaced in many areas: the carpeting throughout, the carpeting in the elevator, and the walls need repainting in the elevator. Every front-desk clerk should have his/her own till; during my short time there, there were problems because two people were making change out of the same till. Procedures should be written down for posterity, but current management cannot be trusted to provide correct procedures.

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Candlewood Suites-Fotos

Candlewood Suites-Foto von: the Front desk and housekeeping team
Candlewood Suites-Foto von: ice bucket challenge
Candlewood Suites-Foto von: 5 Years!
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